COINCART GLOBAL PRIVACY POLICY
We care about your privacy
1. Introduction
When creating an account, or before acquiring a Product, we will ask you to review this Policy and accept its contents before proceeding. You should read this policy in full before proceeding. If you don't want us to collect, use, or share your personal information as outlined in this Privacy Policy, or if you are under 18 years old and unsupervised by parents or legal guardians, please stop using our Websites or App.
2. Data collected
| Basic identification data | Email address |
| Wallet data | Wallet address |
| Shipping data | Shipping name and address, shipping phone number |
| Transaction data | Data about transactions made on our Websites and App, such as amount, currency, payment method, date and/or timestamp, and products purchased. |
| Customer Support data | Data provided during customer support exchanges, or in response to customer surveys. |
3. Why do we process your personal data?
3.1 To open and maintain your account.
3.2 To operate shipping and customer support.
4. How can you exercise your data subject rights?
Under certain circumstances, you have the following rights under data protection laws:
- Right to access, correct, or erase your personal data to verify lawful processing and request correction or deletion where applicable.
- Right to object to processing of your personal data where we rely on legitimate interest, if your situation impacts your fundamental rights and freedoms.
- Right to request restriction of processing, including when data accuracy is disputed, use is unlawful but deletion is not requested, retention is needed for legal claims, or an objection is pending verification.
- Right to request transfer of your personal data to you or a third party.
- Right to withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at coincart@coincart.store.
You will not have to pay a fee to access your personal data (or to exercise any other rights). However, we may charge a reasonable fee if your request is unreasonable, repetitive, or excessive, or refuse to comply in these circumstances.
We try to respond to all legitimate requests within one month. It may take longer for complex or multiple requests, in which case we will notify you.
We retain data only as long as necessary for its purpose. Data no longer needed is irreversibly anonymized or securely destroyed. Data related to exercise of rights above is retained for 12 months from the request.
5. How long do we keep your personal data?
We keep personal data for as long as needed to fulfill the purpose for which it was collected, including selling products and protecting our, your, or others' interests.
If you have an account with us, we keep account-activity data while the account exists.
We keep tax-relevant information for a minimum of 7 years.
6. Minors
Our website and services are not intended for children under 16 years of age.
We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide information without parental consent. If we learn we have collected personal data from a child under 16 without verified parental consent, we will delete that information.
7. Miscellaneous
7.1 If you have questions about this Privacy Policy and how we handle your data, email coincart@coincart.store.
7.2 As our platform evolves, we may modify this Privacy Policy from time to time. Changes will be made on this page and, when significant, we will inform you.
If you wish to contact us for any matter related to the Coincart Global Privacy Policy or how we process your personal data, contact us at coincart@coincart.store.